Member Support

Frequently Asked Questions

You can upgrade to an Annual Plan at any time and get two months membership free.  Simply follow this link *UPGRADE*

You can cancel your membership at any time.  Simply go to your Membership Account page, then select the Subscriptions tab, and you will then see a link to Cancel.  You can also Pause your account so that you can come back at any time and pick up where you left off.

Yes.  We offer dedicated Learning Portals for organisations who want their own system and also want to include other company training such as product training, safety training, Human Resources and an Intranet for company wide communication.

Most payments fail simply because the credit card has expired.  We will keep your account open for 60 days to enable you time to update your payment details.  You can  update your card details at any time via your Membership Account page, then select Subsciptions and you will then see a link marked UPDATE.

Premium content on this site is protected for paid Members.  If you have a Guest Plan you can access this content by upgrading here *UPGRADE*

If you have a Paid Membership plan and are still receiving an error messsage then please go to your Membership Account.  Select the Subscriptions tab, then check that your membership subscription is showing as ACTIVE.

If your subscription is ACTIVE then please try logging out of your account, clearing your browser cache and then logging back in again.

If this does not fix the issue please contact us using the form below and let us know what page you are receiving this error for.

Yes, if you are already enrolled in any of the  Membership Plans you can upgrade to a Fastrack Plan that provides 121 support via this link here *FASTRACK UPGRADE*

Yes we provide Speaker & Facilitator Services for sales conferences and workshops.

Still need to Contact Us

The quickest way for Members to contact us is via the Forums in the Community section, however if you are not a Member and still have questions please email us via the form below.